INKO policies

Shipping

We prepare each INKO order for delivery to the address entered during checkout. The delivery options and estimated dates shown at checkout are the most current information for your region.

Last updated 27 September 2026

Delivery options

Available carriers, destinations, shipping prices, and estimated delivery windows depend on your delivery address and the items in your cart. The final options are shown before you place the order.

An estimate is not a guarantee. Carrier delays, customs processing, weather, and events outside our control can affect delivery. We will provide tracking information when the carrier makes it available.

Order processing

Orders are normally prepared after payment is authorised. If an item requires additional verification or becomes unavailable, we will contact you using the details on the order and explain the available options.

Address and customs

Please check the delivery address carefully before placing an order. Additional duties, taxes, or brokerage charges may apply to international deliveries where required by local law and are normally the recipient's responsibility unless checkout states otherwise.

A missing or damaged parcel

If tracking shows a delivery problem, contact [email protected] with your order number. For visible damage, keep the packaging and photographs so the carrier claim can be assessed. We will work with you on a replacement, refund, or other remedy required by law.